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How to resolve error code 0x8024401c: Windows Update encountered an unknown error in Windows Server 2019

There are multiple approaches to resolve error code 0x8024401c in Windows Server 2019:

  1. Verify your internet connection: Ensure your server has an active internet connection without any issues.
  2. Restart the Windows Update service: Open the Services app, find the Windows Update service, right-click, and select Restart.
  3. Run the Windows Update troubleshooter: Open Settings, navigate to Update & Security > Troubleshoot, select Windows Update, and click Run the troubleshooter.
  4. Clear the Windows Update cache: Open Command Prompt as an administrator and execute the following commands:
  5.      net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
  6. Disable third-party antivirus software: Temporarily disable any installed third-party antivirus software and try running Windows Update again.
  7. Check for system file corruption: Open Command Prompt as an administrator and run the command:
  8.      sfc /scannow

    This command will scan for and attempt to repair any corrupted system files.

  9. Perform a system restore: If none of the previous steps work, you might need to perform a system restore to a previous point when Windows Update was functioning correctly.

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