How to resolve error code 0x80070002: File not found during Office 2021 installation
Here are some solutions to address the error code 0x80070002 during the Office 2021 installation:
- Verify your internet connection: Ensure you have a reliable internet connection without any disruptions during the installation.
- Temporarily disable antivirus software: Antivirus programs can sometimes obstruct the installation. Turn off your antivirus temporarily to see if it resolves the issue.
- Clear the Windows Update cache: Sometimes, clearing the Windows Update cache can fix the error code 0x80070002. Follow these steps:
- Press the Windows key + R to open the Run dialog.
- Type 'services.msc' and press Enter.
- Find the Windows Update service and right-click on it.
- Choose 'Stop' from the context menu.
- Open File Explorer and navigate to C:\Windows\SoftwareDistribution.
- Delete all contents within the SoftwareDistribution folder.
- Return to the Services window and right-click on the Windows Update service.
- Select 'Start' from the context menu.
- Run the Office installation troubleshooter: Microsoft offers a troubleshooter tool that can diagnose and fix Office installation issues. Download and run the tool from the Microsoft website.
- Utilize the Office Deployment Tool: If other methods fail, try the Office Deployment Tool for a customized installation. Download it from the Microsoft website and follow the instructions provided to potentially resolve the installation errors.