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How to resolve error code 0x80070002: File not found during Office 2021 installation

Here are some solutions to address the error code 0x80070002 during the Office 2021 installation:

  1. Verify your internet connection: Ensure you have a reliable internet connection without any disruptions during the installation.
  2. Temporarily disable antivirus software: Antivirus programs can sometimes obstruct the installation. Turn off your antivirus temporarily to see if it resolves the issue.
  3. Clear the Windows Update cache: Sometimes, clearing the Windows Update cache can fix the error code 0x80070002. Follow these steps:
    • Press the Windows key + R to open the Run dialog.
    • Type 'services.msc' and press Enter.
    • Find the Windows Update service and right-click on it.
    • Choose 'Stop' from the context menu.
    • Open File Explorer and navigate to C:\Windows\SoftwareDistribution.
    • Delete all contents within the SoftwareDistribution folder.
    • Return to the Services window and right-click on the Windows Update service.
    • Select 'Start' from the context menu.
  4. Run the Office installation troubleshooter: Microsoft offers a troubleshooter tool that can diagnose and fix Office installation issues. Download and run the tool from the Microsoft website.
  5. Utilize the Office Deployment Tool: If other methods fail, try the Office Deployment Tool for a customized installation. Download it from the Microsoft website and follow the instructions provided to potentially resolve the installation errors.

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